Shipping and returns
Singapore - Ninja-van Shipping (Complimentary)
With a tracking number provided, you will be able to check the status of your item(s) via https://www.ninjavan.co/en-sg/tracking once the item has been dispatched from our warehouse. Shipping is free for ninja-van delivery.
Kindly note that the Ninja-van packaging used for delivery is non-biodegradable.
Estimated delivery time may take 2 to 4 working days.
Singapore - Same Day Delivery
For orders below SGD $200.00, you will be charged a flat rate of SGD$12.00 for the same day delivery.
For items to reach you on the same working day, cut off timing for payment to be made will be 2:00pm, Monday - Friday.
Delivery will be made through a third-party courier service such as lalamove / gogovan / pickupp.
Singapore - Local Priority Mail
For orders below SGD$200.00, you will be charged a flat rate of SGD$8.00 for next day delivery.
For items to reach you the next working day, cut off timing for payment to be made will be 2:00 pm, Monday - Thursday.
Delivery will be made through a third-party courier service such as lalamove / gogovan / pickupp.
We provide standard registered shipping at a flat rate of $14.00 on all orders. Once the item has been dispatched out from our warehouse, an email notification will be sent to you. Free standard shipping is available for orders with a minimum spending of SGD$150 and above.
We provide standard registered shipping at a flat rate of $48 for orders worldwide. Once the item has been dispatched out from our warehouse, an email notification will be sent to you.
Free standard shipping is available for orders with a minimum spending of SGD$250.00 and above.
We accept a one-time return and exchange for all regular priced items, as long as you email us within 14-days after receiving your order. Shipping fee will be borne by us.