This point system sets out to enhance the shopping experience online by rewarding the shoppers with E-vouchers for their continuous support for the brand!
How do I join to receive points?
Signing up an account on our website automatically entitles you to the rewards system. Points will be added once you've made purchase(s) online. Signing up also keeps you in the loop for exclusive promotions and birthday rewards!
What are some of the benefits?
You will be rewarded for all purchases made online with 2 points for every (Singapore) dollar spent.
You get a 15% off coupon when your friends use the referral link you provide them and they a 10% off coupon.
On top of that, you will enjoy additional points on your birthday month. As points accumulate, you're given the option to exchange for E-vouchers to enjoy further discounts.
How many points do I need before I can exchange for E-voucher?
For every 500 points, you may exchange for a $5 E-voucher. A $25 E-voucher can be exchanged by accumulating 2500 points.
Are the points automatically added to my account?
Yes, points will be tabulated and deposited in your account automatically upon payment. Otherwise, please send us an e-mail for technical glitch.
Is there a minimum amount imposed before I can start earning points?
All purchases, regardless of amount, will be entitled to the rewards system.
How does the voucher redemption work?
When you are eligible for an e-voucher claim, the system will allow you to select from available options at 'Shopping rewards'. Simply copy the e-voucher code and paste it upon cart-out. Alternatively, code will not expire if it is unused.
How do I check my points balance?
Simply log into your account and click "Shopping rewards" tab on the bottom right to view your existing balance.
Do my points have an expiration date?
What do i do when points are not reflected in my account?
Simply drop us an email and wait for us to get back to you.
Can I redeem points for purchases made in stockists / fairs?
We regret that its use and redemption is only valid on www.salientlabel.com, unless otherwise stated. For upcoming fairs, you may wish to leave us your name and registered email for points to be added.
Can I redeem points for purchase of sale items?
Sale items are excluded from the system.
My birthday can be edited multiple times, what is happening?
You will only be awarded once per year for your birthday. So if you change your birthday after being awarded, it won't be until the following year that you'll be awarded on that "new" birthday.
My questions are not answered.
Send us what you're curious at firstname.lastname@example.org! We are more than delighted to help you better understand the reward programme!